Disneyland Paris · Val d'Europe · Serris

The trusted driver-concierge of Disneyland Paris

A passport forgotten at the hotel, nappies needed urgently, shopping to collect from La Vallée Village, or simply a taxi to the airport: one trusted contact you can reach directly, who takes care of it.

Available on request, 7 days a week
Discretion and follow-up on every mission
Disneyland Paris, Val d'Europe, Serris
Handing a passport back to a guest at a Disneyland Paris hotel front desk
Driver delivering luggage at the entrance of the Newport Bay Club hotel
What makes us different

A regular taxi drives you. We take care of you.

A traditional taxi takes you from A to B. Disneyland Taxi Conciergerie goes further: we collect, purchase, deliver and drive — so an unexpected hiccup never has to interrupt your stay.

Regular taxi: rides only, no additional service
Regular concierge: plans your stay, but never travels for you
Disneyland Taxi Conciergerie: a driver who collects, buys and delivers your belongings — and drives you when needed
80% concierge and tailored services, 20% taxi transport
One direct, human, responsive contact — never an anonymous platform
Simple by design

How it works

A clear five-step journey, from your first message to mission confirmation.

1

You send your request

By phone, WhatsApp or our form, tell us what you need in a few words.

2

We check feasibility

We confirm whether the mission is possible and quote the price, subject to availability.

3

You confirm

If a purchase is involved, full payment is made via a secure payment link before we buy or collect anything.

4

We carry out the mission

Collection, purchase, transport or delivery, with updates throughout.

5

You receive confirmation

A message confirms delivery or hand-over.

La Vallée Village · Val d'Europe

La Vallée Village shopping, without losing a minute of your day

Want to enjoy La Vallée Village Outlet or the Val d'Europe shopping centre without carrying bags all day? Let us collect your purchases, once arrangements are confirmed with the relevant boutiques.

We can carry your bags to your hotel or deliver them directly, while you carry on enjoying Disneyland Paris.

Discover the shopping service
Shopping bags from La Vallée Village Outlet prepared for hotel delivery
Our fleet

Comfortable, identifiable, purpose-fit vehicles

Professional driver, smart-casual attire, never in a suit — a human-first service above all.

Hybrid Peugeot 508 taxi parked outside the Disneyland Hotel, TAXI roof sign visible

Hybrid Peugeot 508

Ideal for rides and errands with up to 4 passengers, comfortable and discreet.

Mercedes V-Class taxi van outside the Newport Bay Club hotel, TAXI roof sign visible

Mercedes V-Class van

For larger families and heavy luggage, seating up to 7 passengers.

Our commitments

What you can expect from us

Discretion

Your belongings and requests remain confidential.

Responsiveness

A fast reply to every request, subject to availability.

Follow-up

You're kept informed at every step of the mission.

Personalised service

Every request is handled individually, never in bulk.

Secure payment

Any advanced purchase is paid upfront via a secure payment link.

Frequently asked questions

FAQ

No. We are an independent driver-concierge service. We are not affiliated with, partnered with, or sponsored by Disneyland Paris, Euro Disney S.C.A. or La Vallée Village.

Every mission is assessed based on distance, time required and the nature of the request. The price is confirmed before any intervention, on quotation.

Yes. As soon as a mission requires us to advance funds (a purchase in a shop, pharmacy, florist, groceries...), full payment must be made via a secure payment link before we proceed with the purchase or collection.

We can collect over-the-counter health products. For any prescribed medication, proof is required and applicable rules are strictly followed. We are not a medical service.

It depends on your location, the nature of the request and our availability at the time of your message. We'll confirm an estimated timeframe after checking feasibility.

Our main service area covers Disneyland Paris, Val d'Europe, Chessy, Serris and the surrounding hotels. Other journeys are possible on request.

Yes, and it's actually one of the situations where our service is most useful. Unlike a hotel, a holiday rental has no concierge on site to receive a forgotten item or a delivery. We come directly to your address, subject to feasibility.

Instant price calculator

Calculate your journey price in 3 steps

A first estimate for a simple transfer. For a concierge mission (purchase, delivery, forgotten item), use our detailed form below.

1. Your journey

Enter the pickup point and destination.

Calculating…

2. Mission details

Specify the type of mission and preferred date.

3. Your details

We'll get back to you to confirm your booking.

The taxi fare above is fixed. For any concierge mission involving a purchase, full payment is made via a secure payment link beforehand.

Request form

A more specific mission to describe?

Fill in this detailed form: we'll get back to you with feasibility and pricing for your request.

Any mission involving a purchase on your behalf requires full payment in advance via a secure payment link.

Need something, right now?

Contact us directly: we check feasibility and reply quickly, subject to availability.

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